Visiting HoursMedical City Lewisville’s mission is to provide family-centered healthcare, therefore, we encourage open visitation throughout the hospital for the benefit of our patients. However, because of the nature of the intensive care unit (ICU), we ask that you remember a few things:

  • During shift change (6:30 – 7:30 am and pm), we ask that noise and visitation be limited so the nurses can concentrate on your loved one’s critical needs.
  • Please limit visitors in the ICU to 2 at a time.
  • Please use the family lounge for group visiting and telephone/cell phone calls.
  • For their safety, children under the age of 12 are not permitted to visit the ICU unless approved by the Nursing Supervisor.

If you have questions regarding visiting patients in any unit at Medical City Lewisville, please call our main number at (972) 420-1000 and ask to be connected to the appropriate nursing station.